Shipping & Returns
Internet orders for in-stock products are shipped to US locations from our inventory warehouses in California and Florida via FedEx. Shipping charges are calculated based on weight and shipping method chosen. We guarantee delivery of in-stock items within 5-7 business days. Please note that FedEx is unable to deliver to post office boxes, so please provide a physical Street Address. A signature is required for all deliveries. At this time we do not accept international orders through our website. Please use our "Where to Buy" page for international dealer locations.
If you only have a P.O. BOX, APO, A.E., OR FPO address and must have us ship to your product via US Postal Service, please note that we ship all USPS ground orders each Wednesday afternoon. Please factor that into your estimated delivery time. USPS Express orders will normally be processed and shipped on the next business day.
Internet orders received BEFORE 10:00 AM (PST)
can be shipped SAME DAY via FedEx GROUND DELIVERY.
Internet orders received AFTER 10:00 (PST)
will be shipped the NEXT DAY via FedEx GROUND DELIVERY.
Internet orders received on SATURDAY AND SUNDAY
will be shipped on MONDAY via FedEx GROUND DELIVERY.
California residents include 8.75% sales tax.
We use the CyberCash Secure Internet Payment Systems to make sure your credit card transactions are secure. CyberCash's encryption technology offers the highest level of security available on the Internet today. With CyberCash, your online payment information is automatically encrypted to ensure maximum protection.
SAN wants you to be 100% satisfied with your supplements. Our products have a 30 day, money back guarantee against damage or defects. Clearance product and short-dated product sales are final. Only products purchased directly from SAN are eligible for a money back return to SAN. If your product was purchased from a retail store, your product needs to be returned to that store. It is the responsibility of that store to provide you with a refund.